We reply to messages and process orders Monday through Friday 7 am - 5 pm. Current turnaround time: 5-7 business days processing after proof approval (plus shipping time)

SHIPPING

Contact-free pick-up in Saskatoon, Sk available at no cost.  Please select "Saskatoon Pickup" from shipping options at checkout.

SHIPPING AND PROCESSING TIMES

-Orders will ship approximately 5-7 business days after proof has been confirmed on custom designs. Additional time may be required on larger orders or during peak order times. 


-Note that all orders under 500 grams ship via Canada Post lettermail unless a shipping upgrade is selected. Lettermail does NOT come with tracking and if you would like tracking you must select that option at checkout. If you have a concern about shipping times please message me before placing your order and I will help answer your questions.

- Selecting a shipping upgrade may result in a faster shipping time, but NOT processing time.

- No order is guaranteed by a specific date.  Once an item is shipped, the shop is not responsible for any unexpected postal delays.  

PLEASE NOTE THAT POSTAL DELAYS MAY OCCUR DUE TO COVID-19 AND MY DELIVERY ESTIMATES MAY BE OUT OF WHACK. CANADA POST HAS BEEN EXPERIENCING EXTREME INCREASES IN MAIL VOLUMES. NO DELIVERY DATES CAN BE GUARANTEED AT THE MOMENT.


- Any customs/duties/VAT fees are the sole responsibility of the customer.  We are not responsible for payment of any of these charges.

- We try to package our items as best we can to prevent damage in transit but sometimes the post can be a little rougher than anticipated.  While we cannot control any damage incurred during shipment, should your package arrive all bent out of shape please let us know so that we may address our packaging in the future.

- Please note that once an item has been shipped we are no longer in control of their delivery. If your package is lost or damaged in transit you will not be refunded unless you purchased shipping insurance.

SHIPPING RATES

We offer the following flat rate shipping costs based on the dollar amount of your order before taxes. Flat rate shipping does not explicitly include tracking though it may be added at our discretion.

Canada:

$0 - $44.99 : $4.50

$45 - $99.99 : $9.95

$100 - $149.99 : $17.95

$150+ : FREE

USA:

$0 - $44.99 : $7.95

$45 - $99.99 : $17.95

$100 - $149.99 : $21.95

$150+ : FREE

Shipping upgrades such as XpressPost and Priority are offered at checkout.

ESTIMATED SHIPPING TIMES

PLEASE NOTE THAT POSTAL DELAYS MAY OCCUR DUE TO COVID-19 AND MY DELIVERY ESTIMATES MAY BE OUT OF WHACK. CANADA POST HAS BEEN EXPERIENCING EXTREME INCREASES IN MAIL VOLUMES. NO DELIVERY DATES CAN BE GUARANTEED AT THE MOMENT.

WITHIN CANADA

Canada Post Lettermail-
Estimated Delivery - 7-15 business days (plus processing time)
No tracking, insurance or guaranteed delivery

Expedited Parcel -
Estimated Delivery - 4-8 business days (plus processing time)
Includes tracking, and insurance

XpressPost -
Estimated Delivery - 1-3 business days (plus processing time)
Includes tracking, and insurance

Priority-
Estimated Delivery - 2 business days guaranteed (plus processing time)
Includes tracking, insurance and delivery guarantee

 

WITHIN UNITED STATES

Canada Post Lettermail-
Estimated Delivery - 7-15 business days (plus processing time)
No tracking, insurance or guaranteed delivery

Tracked Packet Air -
Estimated Delivery - 4-7 business days (plus processing time)
Includes Tracking, Delivery Confirmation, up to $100 CAD Liability Coverage.

Xpresspost USA Air -
Estimated Delivery - 2-3 business days (plus processing time)
Includes On-time Delivery Guarantee, Tracking, Delivery Confirmation, Signature Confirmation, up to $100 CAD Liability Coverage.

Expedited Parcel USA -
Estimated Delivery - 4-7 business days (plus processing time)
Includes Tracking, Delivery Confirmation, up to $100 CAD Liability Coverage.

UPS shipping may also be used at our discretion from time to time on orders to the USA as seasonal mail volumes increase.